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FlexiLink Demand Responsive Transport

What do we do?

We provide the FlexiLink service which is a demand responsive transport solution providing an alternative means of travel for Cheshire East residents who are either disabled, aged 80 or over, or who live beyond the reach of any other public transport. The service is delivered using our fleet of modern, fully-accessible minibuses which meet the latest emission standards.

How to book

Call 0300 123 5110 to book a journey (local call charges apply, calls from mobiles may cost more). The booking line is open 10.00am - 1.00pm Monday to Friday.

All journeys must be pre-booked so that routes can be planned efficiently. Customers registered to use FlexiLink may make a request for a booking by calling us between 24 hours and one month in advance of when they wish to travel. The more notice customers are able to provide, the more efficiently we will be able to plan each journey and route.

As with public transport, you should expect to travel with other passengers who may be going to different destinations. As a result of this, journeys will often take longer than expected and you should allow for this when making a booking request.

How to register

The FlexiLink service is open for new customers. If you wish to start using the service you can apply buy completing the Apply for flexible transport online form. The form takes 3 minutes to complete. 

Before completing the form you may need the following:  

  • Blue badge number
  • make and model of your wheelchair
  • buss pass number and expiry date

To find out how we use your information see our privacy notice (opens in a new window).

Or you can complete our application form (PDF, 148kb) and send it to or return it to the address below:

Ansa Transport
Environmental Hub
Cledford Lane
CW10 0JR

Alternatively, ring our booking line on 0300 123 5110 to register your details, or email us at

Flexi link bus


Bringing people and places together

How do we do it?

  • The service is delivered using our fleet of modern, fully-accessible minibuses which meet the latest emission standards
  • We recruit, appoint and train a team of drivers and customer service colleagues to deliver the service
  • We manage bookings by phone or you can email us at for a booking form
  • We monitor the service in real time