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FlexiLink Demand Responsive Transport

What do we do?

We provide the FlexiLink service which is a demand responsive transport solution providing an alternative means of travel for Cheshire East residents who are either disabled, aged 80 or over, or who live beyond the reach of any other public transport. The service is delivered using our fleet of modern, fully-accessible minibuses which meet the latest emission standards.

How to book

Call 0300 123 5110 to book a journey (local call charges apply, calls from mobiles may cost more). The booking line is open 10.00am - 1.00pm Monday to Friday.

All journeys must be pre-booked so that routes can be planned efficiently. Customers registered to use FlexiLink may make a request for a booking by calling us between 24 hours and one month in advance of when they wish to travel. The more notice customers are able to provide, the more efficiently we will be able to plan each journey and route.

As with public transport, you should expect to travel with other passengers who may be going to different destinations. As a result of this, journeys will often take longer than expected and you should allow for this when making a booking request.

The FlexiLink service is open for new customers. If you wish to start using the service, please call the booking line to register your details.

Flexi link bus

FlexiLink

Bringing people and places together

How do we do it?

  • The service is delivered using our fleet of modern, fully-accessible minibuses which meet the latest emission standards
  • We recruit, appoint and train a team of drivers and customer service colleagues to deliver the service
  • We manage all the bookings, whether by phone or through the 'go-too' app
  • We monitor the service in real time